FAQs | Happily

What services does Happily.ae offer?

Happily.ae provides a variety of vacation deals and activities in Dubai, including desert safaris, hot air balloon rides, city tours, and more.
How can I book a tour or activity on Happily.ae?

You can book directly through the website by selecting your desired activity and following the booking process.
Are there any exclusive deals available?

Yes, Happily.ae offers exclusive deals and discounts on various activities and tours. Checkout the All Deals menu or a specific category of deals. See menu above.
What payment methods are accepted?

Happily.ae accepts major credit cards and other secure payment methods. We use Stripe payment processor. They have a worldwide reputation for being a trusted payment processor.
Can I customize my travel package?

Yes, Happily.ae offers personalised travel packages to meet your specific needs and preferences. Start a conversation with our Customer Service by clicking on WhatsApp logo. Or send us an email at sales@happily.ae. We'll be happy to make your Dubai Vacation experience a memory your family will cherish for many many years.
What is the refund/cancellation policy?

We offer a full refund for any reservation cancelled 48 hours before the planned excursion. You can read about in on our Refund page. Choose Refund option in the menu above.
Is it possible to get a refund if I cancel my booking?

Refunds are subject to the cancellation policy: cancel 48 hours before the planned activity and get a full refund. Please check the refund policy page link in menu above.
How do I contact customer service?

You can contact customer service by clicking on WhatsApp button, via email at sales@happily.ae or call +971-52-349-0536. We always look forward to your feedback, questions, queries, or if you want to share your vacations pics with us.
Does Happily.ae offer family-friendly activities?

Yes, there are numerous family-friendly activities available, including theme park visits and dolphin shows. You can get a complete list of these activities in the menu under Deals.
Are there special offers for group bookings?

Yes, Happily.ae provides special rates and packages for group bookings. Contact customer service by clicking on WhatsApp button, via email at sales@happily.ae or call +971-52-349-0536.
What safety measures are in place for activities?

We've an excellent record of customer satisfaction and happiness. All activities follow strict safety protocols to ensure the well-being of participants. Details can be found on the activity pages.
Can I find last-minute deals on Happily.ae?

Yes, last-minute deals are often available. Check the website regularly for the latest offers. And remember to sign-up for our New letter where we send great deals, offers and Dubai vacation facts regularly.
Is there a newsletter I can subscribe to for updates?

Yes, you can subscribe to the Happily.ae newsletter for updates on deals and new activities. The subscription option is available on Contact Us page; link above in the menu.
Do you offer visa assistance for travellers?

Happily.ae provides visa services through our related companies. Contact us and we'll set you up with a leading visa service provider.
What is the best way to stay updated on new deals and activities?

Follow Happily.ae on social media (Facebook, Instagram), subscribe to the newsletter, and regularly check the website for updates.